Support for your
ServersWorkstationsEmailAntimalwareBackupsSoftwareHardwarePrinters & ScannersNetwork & WiFiPhones & FaxSecurity CamerasAV SystemsCloud File Storage
Technology should make life easier.
Properly sourcing, maintaining, and protecting the technology that forms the backbone of your business can be a daunting and time-consuming task.
Our mission is to take that ever-evolving burden off your shoulders so you can focus on what you do best: taking care of your clients.
Our Mission, Our People
We believe in treating our Partners the way we'd like to be treated.
That means you can expect:
Open Communication
We believe in being transparent and responsive in our communication with you. Everything runs smoother when everyone is on the same page.
Prompt Service
We understand how fast lost profits can add up when a tech issue gets in the way. We focus on speedy and thorough ticket processing and resolution
No Hidden Fees or Annual Contracts
We wouldn't want to be trapped in an annual contract, so our agreements will never lock you into one either.
We believe our service and skills speak for themselves, and you'll want to stick around for that and that alone.
Jake Swann
Founder
History
Jake Swann has been a lifelong, proud Texan. He's been messing around with computers since elementary school and always has some project going in his home lab.
When he's not taking systems apart and putting them back together, he dabbles in graphic design, drawing, sculpting and various other artistic pursuits.
Experience
Jake has over 20 years of experience with various computer technologies, with 10 years of specialty knowledge and experience in the Dental Software and Hardware industry.
Whether it's simple questions, advice, data migrations or other more complicated projects, he can help you get it done as safely and smoothly as possible.
Services
Here are some of the things we can take off your plate
Remote
Support
Helpdesk & Remote Resolution
Submit new requests and track their progress in our easy-to-use Ticketing System. Previously resolved cases are available for review as well.
Remote Resolution ensures we solve your problem as fast as possible. Onsite resolution is available when needed as well.
Managed
Patching
Automatic & After-Hours
Newest Windows Security and Feature pateches are automatically downloaded and installed after hours, ensuring you are on the most secure version of your operating system available.
Anti
Malware
Security & Safety
In a world where cyber-threats are always getting more creative, an anti-malware solution that can keep up with the latest defense strategies is a must-have. We use industry-defining anti-malware software and stay on top of the latest cyber security news and alerts.
Managed
Backup
Your Data, Protected
A dependable backup solution is a mandatory measure to ensure your data is safe from disaster
Office
365
Modern Cloud Office Solutions
Office 365 is a powerful cloud platform driving the future of modern businesses. We can help you utilize its features to maximum potential.
Email
Support
Professional, Manageable, Secure
Email is the most common yet most-vulnerable method of communication for businesses today. We can help you secure your email and present professional and regulation-compliant emails to your clients and partners.
Network
Support
Installation & Management
A solid network is key to maximizing the value you get out of today and tomorrow's modern solutions. We can build and manage your network so that it's strong and scalable.
Software
Support
PMS & Imaging Support
Installing, managing, and updating specialized software requires specific knowledge and best practices to ensure your software runs optimally and data is not at risk. We work with all the major vendors and can support whatever software you are using.
Hardware
Support
Generic & Specialty Hardware
Whether it's intra-oral cameras or sensors, CBCT and Panoramic units, or bleeding edge milling technologies, we can work with your vendor to ensure your office has all the infrastructure and configurations it needs to get the most out of your specialized hardware.
Printer
Support
Installation & Troubleshooting
Printers are one of the most common sources of frustrations in the office, even to this day. Let us fight that battle for you; we win every time.
Hardware
Acquisition
Sourcing & Installation
We can help you procure new equipment to make sure it meets your needs and can be dependable for years to come.
VoIP
Phones
Phones powered by the Internet
If you are still using an analogue phone system, you are likely overpaying by hundreds of dollars. We can help find a modern phone solution that meets your needs. From shopping to setup, we'll be there every step of the way.
Security
Solutions
Access Control & Serveillance
Security cameras and managed access systems provide an extra physical layer of security to your business. We can help you source and install the best solution for you.
Policy
Guidance
Policies & Procedure
Having a solid set of company technology policies helps set the expectations for your employees. We can help you write policies and procedures that will build good habits and empower your employees to work safely and efficiently.
3rd Party
Integrations
Analytics, Communication, Scheduling
Whether you need 3rd party patient communication or practice analysis integrations installed, we can coordinate and assist with that process, making sure every prerequisite is met for the smoothest rollout.
Partners and Platforms
Interested in Our Services?
If you would like to schedule a preliminary visit and get an estimate, please click the link below and fill out our form.
We look forward to hearing from you!
Are you a Partner in Need of Support?
SWANN SYSTEMS
(469) 940-5490
SWANN SYSTEMS is a one-stop shop specializing in all the IT needs of small and mid-sized dental and medical offices.
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